FIGS & GINGER — TERMS OF SERVICE

 


Last updated: 11/11/25


Welcome to Figs & Ginger. By visiting our site or purchasing something from us, you are engaging in our “Service” and agreeing to the following Terms of Service.


Please read them carefully.

 


 

 

1. Online Store Terms

 


You must be at least 18 years old (or using the site with a guardian) to make a purchase.

You agree not to use our products for any illegal or unauthorized purpose.

 


 

 

2. General Conditions

 


We reserve the right to refuse service to anyone for any reason at any time.

Content may not be reproduced, duplicated, copied, sold, or exploited without our permission.

 


 

 

3. Accuracy of Information

 


We do our best to keep product descriptions, pricing, and availability accurate.

However, we reserve the right to correct errors, update information, or cancel orders if something is inaccurate.

 


 

 

4. Products & Services

 

 

  • All products are handmade or small-batch and may vary slightly from photos.

  • Workshop listings, classes, and custom experiences may have specific policies or requirements listed on their product pages.

  • Some items may have limited quantities.

  • We may discontinue any product at any time.

 

 


 

 

5. Billing & Account Information

 


You agree to:

 

  • Provide current, complete, and accurate purchase information

  • Use valid payment methods

  • Update your account as needed so we can complete transactions

 


We reserve the right to cancel or limit orders that appear fraudulent or suspicious.

 


 

 

6. Shipping & Delivery

 


Shipping timelines are estimates, not guarantees. Handmade items, custom work, and workshops may require additional processing time.

 


 

 

7. Returns & Refunds

 


Our Refund/Return Policy (linked in the footer) governs order cancellations, returns, workshop refunds, and exchanges.

By purchasing from us, you agree to that policy.

 


 

 

8. Third-Party Tools & Services

 


We may provide access to third-party services (Shopify, payment processors, shipping carriers).

We are not responsible for issues arising from those services.

 


 

 

9. User Comments & Submissions

 


If you share photos, reviews, or comments, you grant us permission to use them for marketing unless you request otherwise.


We reserve the right to remove content that is abusive, illegal, or violates intellectual property.

 


 

 

10. Personal Information

 


Your submission of personal information through the store is governed by our Privacy Policy.

 


 

 

11. Errors, Inaccuracies & Omissions

 


Occasionally there may be errors on the website, such as pricing, availability, or shipping estimates.

We reserve the right to correct these at any time and cancel orders if needed.

 


 

 

12. Prohibited Uses

 


You may not use our site:

 

  • For unlawful purposes

  • To infringe on intellectual property

  • To transmit malware

  • To collect personal data about others

  • To interfere with website security or performance

 

 


 

 

13. Disclaimer of Warranties

 


Our products are offered “as is.”

We do not guarantee that your use of the service will be uninterrupted or error-free.

Handmade variations are normal and part of our creative process.

 


 

 

14. Limitation of Liability

 


Figs & Ginger is not liable for:

 

  • Misuse of products

  • Allergic reactions to materials

  • Issues caused by third-party platforms (Shopify, USPS, Stripe, etc.)

  • Losses due to workshop rescheduling or cancellations

 


To the extent permitted by law, our liability is limited to the amount you paid for the product or service.

 


 

 

15. Indemnification

 


You agree to indemnify and hold harmless Figs & Ginger from any claims arising from your use of our site or products.

 


 

 

16. Changes to Terms

 


We may update these terms at any time. The most recent version will always be posted here.

 


 

 

17. Contact Information

 


For questions about these terms, contact:


hello@figsandinger.com

Providence, Rhode Island, USA