How long does it take to receive my item?

Each Figs & Ginger piece is handmade to order.

Production time: Up to 7 business days
Typical turnaround: We often ship within 1–5 business days
Custom pieces: May require additional time
Rush orders: Available when possible; contact us in advance (rush fees may apply)

If you have a deadline, please reach out before placing your order and we’ll do our best to accommodate it.

Shipping Information

U.S. Shipping

All domestic orders ship via USPS First Class or USPS Priority Mail.

USPS Priority Mail

Estimated delivery: 2–4 business days after shipment
Tracking included

USPS First Class Mail

Estimated delivery: 3–10 business days
Tracking included
No insurance included

While USPS is generally reliable, delivery times can vary. Once a package has been accepted by USPS, transit speed and handling are out of our control. We always do our best to assist if an issue arises.

International Shipping — With Tracking (Recommended)

Shipped via USPS Global Priority.

Includes tracking + limited insurance
If the package is lost in transit, we will replace it
Delivery can take several weeks depending on destination

This is the most secure and reliable international option.

International Shipping — No Tracking

Shipped via USPS First Class International.

No tracking
No insurance
Packages may take 6+ weeks to arrive, especially to Canada & Australia
Because there is no tracking or insurance, we are unable to replace or refund untracked shipments

Please choose this option only if you are comfortable with the risk.

Rush Orders

If you need an item quickly, please email us before placing your order. We will confirm whether a rush is possible and outline any related fees.

Shipping Returns or Exchanges

Before sending anything back, please contact us for the correct return address.

For safe delivery, please ship returns using:

USPS Priority Mail with tracking

We cannot be responsible for return packages that are lost or damaged in transit.

Shipping Info