Privacy Policy

Last updated: 11/11/25


Thank you for visiting Figs & Ginger (“we,” “us,” or “our”).

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, shop our products, or attend our workshops.


By using our website, you agree to the terms outlined here.

 

 

 

1. Information We Collect

 


We collect the following types of information:


 

1.1 Personal Information

 


When you make a purchase, contact us, or sign up for email updates, we may collect:

 

  • Name

  • Email address

  • Billing + shipping address

  • Payment information (processed securely through Shopify; we do not store credit card numbers)

  • Phone number (optional)

 


 

1.2 Automatically Collected Data

 


Shopify automatically collects certain data, including:

 

  • IP address

  • Browser type

  • Device info

  • Cookies

  • Pages viewed

  • Referring/exit pages

 


This helps us improve website performance and customer experience.


 

1.3 Workshop/Custom Order Information

 


If you join a workshop or place a custom order, we may collect:

 

  • Names for engraving/customization

  • Event details relevant for fulfillment

    This information is used only to fulfill your request.

 

 

 

 

2. How We Use Your Information

 


We use your information to:

 

  • Process and fulfill orders

  • Communicate with you about your order

  • Respond to customer service requests

  • Send newsletters or promotional emails (only with your consent)

  • Improve website performance and product offerings

  • Detect and prevent fraud

  • Comply with legal obligations

 


We never sell your information.

 

 

 

3. Sharing Your Information

 


We share your information only with trusted third parties essential to running our business, including:

 

  • Shopify (website + ecommerce platform)

  • Payment processors (Shopify Payments, PayPal, etc.)

  • Shipping carriers (USPS, UPS, etc.)

  • Email marketing services (if you subscribe)

 


These partners only receive the information needed to perform their services.


We do not share personal data with advertisers or unrelated third-party services.

 

 

 

4. Cookies

 


We use cookies to:

 

  • Keep your shopping cart active

  • Remember preferences

  • Improve site speed and performance

  • Analyze traffic

 


You can disable cookies in your browser, but some features may not work properly.

 

 

 

5. Data Retention

 


We keep order information for our business records unless you request deletion.

Emails collected for marketing purposes remain until you unsubscribe.

 

 

 

6. Security

 


We use Shopify’s secure hosting, SSL encryption, and industry-standard safeguards to protect your information. While no method is 100% foolproof, we follow best practices to keep your data safe.

 

 

 

7. Your Rights (GDPR/CCPA if applicable)

 


Depending on your location, you may have the right to:

 

  • Access your personal data

  • Request corrections

  • Request deletion

  • Opt out of marketing emails

  • Request a copy of your stored data

 


Contact us anytime at hello@figsandinger.com.

 

 

 

8. Changes to This Policy

 


We may occasionally update this policy. The most recent version will always be posted here with the “Last Updated” date.

 

 

 

9. Contact Us

 


If you have any questions about this Privacy Policy or how we handle your data, please contact:


Figs & Ginger

Providence, Rhode Island, USA

hello@figsandinger.com